📢 NOTICE: We do not currently offer mobile phone/tablet screen repairs — but it is coming soon!
Now Serving Richlands, VA & Surrounding Areas

Fast, Reliable Computer & Device Repair

Expert tech support without the headaches. Standard flat rates, straightforward remote support, and local dispatch options.

Residential Services

Whether you prefer to fix it over the web or meet up in person, we have a convenient option ready for you.

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Remote Assistance

Windows, Mac, Android, and iOS software troubleshooting, system tune-ups, and malware extraction handled entirely over a secure remote connection.

Open Remote Request Form
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House Calls & Meetups

Need hardware swapped, data backups, or OS reinstallation? Book an on-site house call or schedule a safe physical meetup spot around town.

View Meetup Details
Coming Soon
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Drop-box & Mail-In

We are currently building out an automated 24/7 exterior smart drop locker system and national shipping program to serve you better. Stay tuned!

Launching Later This Year
Extended Capabilities

Additional IT & Digital Services

From professional online presence strategies to enterprise cloud administrations, we solve technical roadblocks remotely.

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Web Design & Publishing

Custom web interface designs, responsive layouts, automated rapid deployments, and proactive site health monitoring built to acquire local and global clients.

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Domain & DNS Setup

Clean, hassle-free domain registrations, critical DNS record configurations (MX, TXT, SPF, DKIM), and pointing setups to secure your global name space.

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Microsoft 365 Administration

Organization setup, business email migrations, permissions mapping, cloud directory configs, and secure license administration for Microsoft 365 cloud ecosystems.

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Cloud Backups & Data Plans

Automatic backup plans with secure data recovery paths. Safe, remote configuration of cloud replication solutions to guarantee continuous system availability.

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Identity Security & MFA

Deploy secure team vaults (Bitwarden / 1Password), enforce Multi-Factor Authentication, and configure active protection scripts to shield critical credentials from phishing.

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Network & Smart Home Audit

Remote analysis of home-office Wi-Fi router vulnerabilities, DNS optimization (such as securing via Cloudflare/Quad9), and configuration mappings for IoT ecosystems.

Service Options Portal

Select your service route below to proceed with your ticket installation.

Transparent Pricing

No surprises or mystery tech fees. You sign off on the exact rate before any work begins.

Diagnostic Fee Waived with repair
$19.00
Remote Repair Flat rate for software
$75.00
Local Meetup Safe public swap zones
FREE
House Call Travel On-site dispatch matrix
$25 - $45
🚗 On-Site Dispatch Travel Breakdown:
  • Richlands Core Area (Within 10 miles) +$25.00
  • Extended Regional Dispatch (10 to 25 miles) +$35.00
  • Outer Boundary Callout (25 to 40+ miles) +$45.00
⚖️ Fair Time Policy: Our flat-rate remote support covers the vast majority of standard software repairs. In rare, highly complex cases where live troubleshooting exceeds 1.5 hours, an additional surcharge may be applied to offset extended active bench time. Your technician will always notify you and obtain authorization before this time buffer is reached.
Enterprise & Commercial

Managed IT & Business Support

Commercial contact for active enterprise architecture contracts: business@clickandfixit.net